Outsourcing IT operations is one of the most common outsourced services by organizations. It’s difficult to imagine a business without the involvement of technology. In today’s world, information technology has become the foundation for businesses upon which all business-related processes are performed.
However, managing IT services by businesses themselves is challenging, it requires immense resource management and high maintenance costs. A simple solution to this problem is outsourcing IT services to an external service provider. This strategy not only reduces operational and maintenance costs but also ensures quality service.
In this blog, we have shared some insights about IT outsourcing and how organizations can benefit from it.
What is IT outsourcing?
IT outsourcing services mean hiring an external service provider who can effectively deliver IT-related business processes, application services, and infrastructure solutions. When organizations move their IT-related services outside of their in-house structure it simply means outsourcing the services to a third-party service provider.
It means giving all the responsibility for operations and management of IT-related services to the partner, who will perform these duties against a service charge or fee. Overall, outsourcing IT services is a great business strategy that saves money and time, and provides quality outputs.
In-House vs Outsourcing: Does It Make a Difference?
Some of you might be wondering, why outsourcing services is important when the work can be done within the organization. What difference does outsourcing make compared to getting the work done within the organization by its team?
Outsourcing IT services to an external service provider will make a huge difference in terms of cost saving, service quality, and timely delivery of projects. Initially, when you plan to hire an in-house team it requires a huge investment.
A lot of effort and money will be spent on conducting a recruitment drive, including screening, interviewing, and training employees. Further costs would increase for infrastructure setup, salaries, retention, and tax. In a nutshell, hiring and maintaining an in-house team is both time-consuming and expensive.
Instead, you can skip all these efforts and costs just by partnering with the right service provider who can handle IT-related business processes for your organization. The external service provider will ensure the service quality, reduce costs, and save time.
Overall, outsourcing IT services to a trusted third-party service provider is a wise business decision that streamlines and optimizes the business process.
Types of IT Outsourcing
Depending upon the location where you outsource, there are three main types of outsourcing.
1. Offshore IT Outsourcing
Offshore outsourcing is one of the most common and popular types of outsourcing. It means hiring an IT service provider from a different continent and with a different time zone.
For example, when a business organization from the US or Canada hires a service provider in India it means offshore outsourcing.
2. Nearshore IT Outsourcing
Nearshore outsourcing means hiring an IT service provider in a nearby or adjacent country within the same time zone. Working in the same time zone allows much more communication and collaboration between the client and service provider.
For example, when a firm from the US partners with a service provider in Canada, it is nearshore outsourcing.
3. Onshore IT Outsourcing
Onshore outsourcing is another popular type of outsourcing that is prevalent in the world. Onshore outsourcing means hiring an external IT service provider within the home country. For example, if a California-based business hires a firm in San Francisco, it means onshore outsourcing.
Benefits Of Outsourcing IT Services
Now let us learn some important benefits of outsourcing IT services to external firms. Outsourcing IT services can be extremely beneficial for organizations only if they partner with the right firm.
Flexibility
One of the most important benefits of outsourcing IT services to third-party service providers is that it offers immense flexibility in terms of scaling up or scaling down the project. With an in-house team, it is a bit difficult to quickly scale up or scale down the project. The main problem is hiring time.
Hiring new team members will require a considerable amount of time, effort, and money. With in-house teams, it becomes challenging to quickly adapt to the changing needs and requirements of the project.
On the other hand, by outsourcing services to an external partner, you get the flexibility to scale up or scale down the project when the need arises.
Global Talent at Your Doorstep
Another important benefit of outsourcing IT services is that you get access to global talent. Outsourcing service providers have a large pool of global talent in their teams. These IT professionals are highly skilled and knowledgeable. They have years of outsourcing industry experience in their respective fields and are exposed to a variety of tools and technologies.
With their expertise and skillset, they can provide quality work for clients. So partnering with a third-party service provider gives you direct access to these highly skilled and talented pools of professionals.
On the other hand with an in-house team, you have a limited amount of local talent. You are restricted to local talent with limited knowledge and experience.
Gives Time To Focus On Core Business
Apart from saving costs outsourcing also helps to save time. By outsourcing your IT services to the service provider you can save a lot of your time that is usually spent in managing these tasks. When you outsource a service to the service provider then the service provider is responsible for effectively managing and conducting the business process for you.
You need not spend time managing and conducting these processes by yourself. Instead, you can focus on core business operations that generate revenue for the organization.
Cargaison Express: Outsource Your IT Services To A Reliable Service Provider
Outsourcing is an important business strategy that saves money, offers flexibility, and ensures service quality. By outsourcing IT services, businesses can immensely benefit if they partner with the right service provider.
If you are looking for a trusted and reliable IT outsourcing service provider in India, Cargaison Express is the perfect solution for all your outsourcing needs.
Cargaison Express is one of the top outsourcing companies that provide quality services to clients at affordable costs.
Contact us today for a free consultation and let’s build a successful IT partnership together.